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Magnet Valley: Who are we?
Magnet Valley is a wholesale supplier of magnetic products. We run a family of websites: www.magnetvalley.com, www.wholesalemagnet.com, www.trafficvalley.com, & www.magnetmountain.com. We buy directly from the manufacturer in huge, bulk quantities to give you the best prices around! We offer fast shipping and excellent customer service. If you have a question, please ask!
Just how big is Magnet Valley? We will do close to a half a million dollars in sales this year alone!
My name is Cathy and I am the owner and operator of Magnet Valley. I am 33 years old and have a Bachelor of Science Degree in Environmental Science from a small, private liberal arts college (Class of ’96 and yes, I am a tree hugger). I have previously worked as a Safety and Environmental Director for a large multi-state company, as well as an IT Manager/ Network Administrator for the same company.
I started this business shortly after the events of 9-11 when the company I worked for was bought out by a slimey, slimey (icky) piece of pond slime from southern WV (seriously, look up ’pond slime’ in the dictionary, he’s in there). It has grown beyond my wildest dreams! (This paragraph formerly referred to a slimey slimey (icky) weasel until a former co-worker pointed out that weasels don’t deserve to be brought down to that level so I switched it to ’pond slime’.)
You will find me very friendly and helpful (although very busy). If you send me an email at 2 am, I just may answer it within a few minutes as I tend to work about 20 hours a day, 7 days a week. I have a good sense of humor (maybe you could tell) and I LOVE what I do. How many people can say that and mean it?
With that said, however, I will tell you the two things that annoy me more than anything else in the world (seriously): People that email me with questions that are blatantly answered on my ’Frequently Asked Questions’ page or, even worse, right on the product page. Come on, that’s why it’s called ’Frequently Asked Questions’! The second thing is people that order without ever actually taking the 8 seconds needed to read the description of what they are ordering and then want to return it. Again, that’s why the description is there, otherwise, we’d just have a site that said ’send us some money and we’ll send you some magnets’ and that’s all.
I have learned that there are a lot of people out there that won’t be happy with anything in their lives. Some companies bend over backwards for rude and pushy customers. I am not one of those companies.
When you email Magnet Mountain, you will not get one of those annoying auto-responses ’thanks for your email, we will get to you as soon as we can’. In fact, the only person that will email you is ME. I run this business alone (with the exception of some slave-labor from family :) and take pride in giving superior customer service.
Thanks & Have a Great Day!
Cathy |